Creating a MAP towards agreements is essential in the process of conflict resolution. By establishing safe spaces, parties can engage openly and honestly, often facilitated by a neutral mediator who helps guide the discussion towards mutually acceptable outcomes.

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Frequently Asked Questions

Please reach us at mediationmap@gmail.com if you cannot find an answer to your question.

Mediation is often a good fit when:


  • You want a practical solution, not a “winner vs. loser” outcome
  • There’s a relationship to preserve (tenant/landlord, neighbours, strata, workplace, family/business)
  • Communication has broken down or become emotional
  • Both sides are at least somewhat willing to talk, even if tensions are high
  • You want something faster and less costly than formal processes


  • There are serious safety concerns, intimidation, or ongoing harassment
  • One party refuses to participate in good faith
  • The goal is strictly legal advice or a legal ruling
  • Someone needs urgent protection or emergency intervention


That’s common — and it doesn’t mean you’re stuck. You can still take useful steps:


Invite them clearly (and calmly): A simple message like, “I’d like to try mediation to resolve this privately and fairly. Would you be open to a short call?” often works better than arguing details.


Use a neutral invitation: I can provide a short, neutral email/text you can forward so it doesn’t feel like pressure or blame.


Start with a low-commitment option: Some people will agree to a brief intro call or separate intake chat before committing to a full session.


Prepare your next steps anyway: If they won’t participate, I can help you clarify your goals, document key issues, and choose the most practical next path (e.g., direct negotiation, a written proposal, formal processes).


Mediation is voluntary — both parties need to agree to participate. If you want, send me a sentence or two about the situation and I’ll draft a neutral invitation message you can copy/paste.


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